Privacy Policy

Last updated: April 2025

1. Who We Are

A&K RETAILER LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect the following information when you use our website or services:

• Name and contact details (email address, phone number)
• Delivery address and billing information
• Order history and service preferences
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

We use your personal data to:

• Process and deliver your orders
• Respond to enquiries and provide customer support
• Send updates about our services (if you have opted in)
• Improve our website and services
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share it with trusted delivery partners and service providers solely for the purpose of fulfilling your order or operating our business. All third parties are required to keep your data secure.

5. Your Rights

Under UK data protection law, you have the right to access, correct, or delete your personal data. You also have the right to object to processing and to request data portability. To exercise these rights, please contact us at akretailerltd@hotmail.com.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at akretailerltd@hotmail.com or 07481 771845.